1. Education Level: Primary School High School College University 2. Age: Under 20 20-29 30-39 40-49 50-59 Over 60 3. Sex Male Female 4. For which reasons do you visit the Reading Room? (Choose all applicable): Historical Undergraduate Postgraduate PhD Genealogical Educational Journalistic Business Writing of article / book Government Information Other 5. Rate the Reading Room services in the following points: a) Did you find the information you were looking for easily? Very easily Easily Difficulty No opinion b) How helpful is the organisation of the information in the registers/indices? Very helpful Helpful Fair Not helpful No opinion c) Have you found the information you were looking for? Yes Most Some No d) How useful in your research is the information provided? Very useful Useful Fair Not useful No opinion e) How do you assess the time lapse from the submission of the Documents Request Form until the records are made available in the Reading Room? Short Satisfactory Fair Long No opinion f) How do you assess the time lapse from the submission of the Copy Request Form until the copies are handed? Short Satisfactory Fair Long No opinion g) How helpful, willing and friendly is the Reading Room support stuff? Very Satisfactory Fair Unsatisfactory No opinion h) How helpful, willing and friendly is the Reading Room archival staff? Very Satisfactory Fair Unsatisfactory No opinion i) How do you assess the Reading Room space area? Satisfactory Good Fair No opinion j) How do you assess the Reading Room equipment? Satisfactory Good Fair No opinion k) How functional, friendly and easy is the use of the Reading Room? Very satisfactory Satisfactory Fair Not at all No opinion 6. How were you informed about the State Archives Reading Room?
7. Would you recommend the Reading Room to others? Yes Possibly No 8. What do you like about the Reading Room? 9. What do you dislike about the Reading Room?
10. How do you grade the Reading Room Services on a scale of 1-10, where 1=low grade and 10-high grade?
11. Comments/suggestions for improving the Reading Room Services: