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Republic of Cyprus
Reading Room User Satisfaction Survey


Your opinion is important to us!

As a visitor to the State Archives Reading Room, you are the one that can best contribute to improving the services provided. We would like to kindly ask you to dedicate a few minutes of your time to complete this questionnaire.

Please be informed that your answers are anonymous and confidential and will be used solely for the purpose of statistical analysis.


We thank you in advance for your time.




Country of Residence:



1. Education Level:







2. Age:









3. Sex





4. For which reasons do you visit the Reading Room? (Choose all applicable):













5. Rate the Reading Room services in the following points:

a) Did you find the information you were looking for easily?






b) How helpful is the organisation of the information in the registers/indices?







c) Have you found the information you were looking for?






d) How useful in your research is the information provided?







e) How do you assess the time lapse from the submission of the Documents Request Form until the records are made available in the Reading Room?







f) How do you assess the time lapse from the submission of the Copy Request Form until the copies are handed?







g) How helpful, willing and friendly is the Reading Room support stuff?







h) How helpful, willing and friendly is the Reading Room archival staff?







i) How do you assess the Reading Room space area?






j) How do you assess the Reading Room equipment?






k) How functional, friendly and easy is the use of the Reading Room?







6. How were you informed about the State Archives Reading Room?


7. Would you recommend the Reading Room to others?





8. What do you like about the Reading Room?


9. What do you dislike about the Reading Room?


10. How do you grade the Reading Room Services on a scale of 1-10, where 1=low grade and 10-high grade?


11. Commends/suggestions for improving the Reading Room Services:






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Type the letters you see above :










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© 2012 - 2020 Republic of Cyprus,
Ministry of Justice and Public Order,
State Archives